HuHot Mongolian Grill menu in Sandy, Utah, USA

I have never been treated so poorly at a restaurant in my life. The cook (Ansel), was atrocious. Out right aggressive and demeaning after I apologized for over filling my bowl with sauce.

My first time up to the grill, it was just myself and my two dinning mates, for 2 cooks. My noodles were severely overcooked to the point of being crunchy. I started to regret tipping the cook before I’d eaten anything. However I did not complain, just decided to try a second helping after eating most of my first.

I used different noodles, hoping to prevent them being over done, but when I got to the sauce station I remembered our waitress had recommended 6-8 scoops of sauce to really get the flavor and not leave the food tasting bland. I got 7 in and noticed it was full to the brim, regretting my mistake I tried very hard not to spill on the floor while taking it over to the grill.

I apologized to Ansel and made him aware of my mistake, to which he replied, “No you’re not”. I have never been so affronted while being served. I have been spit at, yelled at and physically assaulted in my work as a nurse, but never expected this out of someone that A) I had already tipped and B)Attempted to humbly apologize to for an error I made.

I try very hard to not make more work for others and was floored at the disrespect and aggressive nature Ansel displayed. I will not be returning to any of these restaurants given that things are so bad, staff are openly hostile to patrons.

I suggest Charlie Chows as a perfectly adequate substitute. Service and food are excellent if you are willing to travel downtown.