File a Food Safety Complaint about a S.C. Food Service
Do you believe food served by a S.C. restaurant or food establishment, or milk, frozen dairy foods, a soft drink or bottled water:
- Caused you or a family member to become sick?
- Was unsanitary, or prepared, handled, stored or produced in an unsafe way?
- Is in some other way endangering public health and safety or violating food safety laws?
If so, you can file a consumer complaint with DHEC by answering the
questions below. We also accept complaints by e-mail, phone, fax or
regular mail. If you would like for us to contact you after we complete
our investigation, make sure to provide your contact information.
File a food safety complaint involving a hospital, nursing home,
treatment center or medical facility in South Carolina.
If you have a complaint regarding a restaurant and COVID-19, please note the following:
COVID-19 is not a foodborne illness and complaints related to the
potential spread of COVID-19 at a restaurant are not enforceable by DHEC.
Please do not use this complaint form for COVID-19
complaints. COVID-19 is not spread by eating food handled by a
person that is positive for COVID-19.
If you are a food worker at a restaurant and are concerned about safety
due to potential exposure to COVID-19, please contact the SC Department of
Labor, Licensing and Regulations (LLR). Employees with concerns can file a
complaint online at:
If you have COVID-19-related complaints, call the DHEC Care Line at
1-855-472-3432 between 8 a.m. and 6 p.m. Monday-Friday.
To file a complaint about an out-of-state food businesses, please contact the public health department in that state.