Safety Insurance Company | Better Business Bureau® Profile

06/30/2022

June 9th I was struck by a car that blew thru a stop sign. He was cited and as a result my car is in the shop. His car was totalled. I have had nothing but issues from the start. I reported the accident within 6hrs so that i could immediately get into a rental, as my car is in the shop and I need a means of transportation. Seeing as he was cited and the accident was his fault, I went thru his insurance and got rental coverage. I had to pay enterprise car rental 370$ up front, :just until they made contact w/the driver and got a statement” typically a day or two.” Well here it is almost a month later. My adjuster *************************-sent the adjuster to the wrong location on one occasion, and my car wasn’t even inspected until over a wk later. Then he refuses to return my calls. Last I spoke to him he told me on 2 different occasions he would submit the refund which takes 1-2 days-now 2 wks later still nothing. Then he states oh yeah its for 320$ right? I stated x2 it was for 370$. All I want is my 370$!! And I have since left 3 voicemails-none have been returned.

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