TheZebra.com | Better Business Bureau® Profile

02/17/2022

In December 2021 I contacted the Zebra looking for Home Owner Insurance. I talk to a guy, gave him the address of the property etc. He gave me a price I was fine with and then all the sudden he said, this has to go to underwriting and they need a picture of the front and back of the house. So I sent him the pictures email. When I didn’t hear back from him close to end of December I emailed him to find out what was going on and I needed to hear something before January 13 because thats when the Insurance I have would renew. He in so many words told me he didn’t know what the problem was, and to look else where. Never herd back from him. Monday, the Tenant staying in the house told me I received some mail that looks like a check. He told me it was from some place called Travelers. I ask him to mail it to me. That was Monday 2/14/2022. Yesterday 2/16/2022, the tenant called and send some more mail came to the house for me from this travelers. The reason all this was so odd is because I don’t live in Georgia, never have, I just own a house there. I ask him to open it, and it was from Travelers insurance company. It was Automobile Policy Declaration for a 2014 ***** which I don’t and never have owned. I called travelers and gave them the Policy #. The women told me the policy was cancelled a few days ago. She told me it came through The Zebra. With identity theft on the rise and I’ve been a victim of Identity theft in the past this is very upsetting. She gave me a phone # to call and it was the Zebra phone #. After my experience with them I don’t trust calling and giving them anymore information about me. She told me she flagged / noted on their end and I should contact The Zebra, which I don’t feel is an option at this point.