Top 72 Merrick Bank Reviews | Page 6

Original review: July 3, 2020

Please be aware this bank is all about making money and get rich fast, and no concerns about how much it’ll affect the consumers livelihoods. They have no intention of help you if you’re going through a financial hardship like the covid 19. They claimed they want to help you establish your credit while they made you sign a lifetime annual fees, interest fees set for a lifetime. Here’s what they did to me! I did set up auto-payment they took payment out of my trương mục every month for 2 years. Until, I started to received call from a 1800 collecting payment for Merrick Bank. I thought I was scam. I said to the caller, “Hung up. Let me call the bank myself.” Surprisingly, they deactivate my auto paid just to get me to reactivated again, so by the time they already charge me a late fee and reported me to all 3 credit bureau. Regardless, how much I fought with them they wouldn’t change their mind because all they care about it’s what you sign up for!

They tone are so disrespectful when ask for supervisor. It’s like a pleasure because all have the exact same attitude. I requested to speak to a supervisor. She came on the phone with an attitude pick up where the last rep left of… She told me that from the beginning all the try to do is to help me establish my credit, I said to her, “Don’t try to insult my intelligence. I never asked for favor when I applied for the card. If you were doing me a favor, why did you reported me late to the credit report falsely?”

I now realized the reason of why they treated the consumer they way they did… The base consumers are low credit score minority therefore they set the tone of attitude and their regulations to suppress you financially, and denigrate you. There are high in bank out there with great customer service that really care about you and have a great coalition to help build your credit. They’re flexible and willing to work with your situation and great opportunity of a lifetime, especially during the covid 19. Please, do your homework because you deserve better. Thanks.

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