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Case study – TCP Technologies:
• Manager: Manjeet Khanna
• Main target: to create a 31. environment
Grading for staff:
• Every month grades are published on an 32.
• The cultural openness increased the quantity of incoming contracted opportunities.
• The cultural openness improved the level of 33. of the company.
• The increased rate of staff satisfaction has led to growth of 32% in the 34.
• A company is not one entity comprised of components, but a living organism composed of cells.
• Manjeet’s motto is 35.
Benefits of management style:
• The rate of staff turnover has been reduced.
• A 36. can be from any other company.
• Grades are not used for 37.
Features of managing style:
• Personally, the manager wrote emails to respond to the complaints.
• The complaint form known as a 38. has access to all employees online.
• The manager can receive any complaints concerning air conditioning, food quality and 39. entitlement.
• A 40. on the anonymous complaint was introduced in the new system.