Amica Insurance Reviews | Read Customer Service Reviews of amica.com

Information written by the company

Our company

With more than a century of business know-how to our name, Amica is the oldest mutual insurer of
automobiles in the country. We also offer a wide range of other insurance products, which you can find
below. Our employees are the key to providing exceptional service to our loyal policyholders.

Protection for the important parts of your life

Built on trust

Protecting the important parts of our customers’ lives is a responsibility we take seriously. You can trust that we’ll listen carefully to you, and provide sound advice and recommendations based on your unique needs.

Award-winning customer service

Forging strong relationships with customers has been our top priority since 1907. Whether you prefer our suite of self-service tools on Amica.com, our mobile app or speaking with one of our knowledgeable representatives, we’ll be here when you need us, anytime day or night.

Over a century of financial stability

Since we’re owned by our policyholders, we make decisions with them in mind. Our focus is on maintaining long-term financial stability so we can be there when you need us. As an added benefit, selecting a dividend policy allows you to share in our financial success.

Lasting relationships

One in three Amica customers has been insured with us for more than 20 years. Our customers are our best ambassadors, and we’re honored that so many pass on the Amica tradition to their loved ones. The greatest measure of our success is your satisfaction.

Worry-free claims service

Accidents can be stressful, but the reporting and processing of your claim shouldn’t be. You can report and track your claim online, upload and view claim documents, and more through our Claim Center. We also have an FAQ page to assist you with claim-related questions.

Giving is in our nature

Our customers can feel good about doing business with a company that gives back to the communities where we live and work. Each year, we support many organizations to promote community well-being, as well as individual resiliency and financial security.

Home Check by AmicaTM

Amica works to provide customers with tools that simplify and secure their lives. Our free Home Check by AmicaTM app helps you with the upkeep of one of your biggest investments of time and money – your home. Home Check is here to guide you through getting organized, staying up-to-date and keeping your home in its best shape:

  • Schedule customized home maintenance tasks.

  • Set alerts for upcoming and overdue tasks.

  • Prioritize tasks based on the time of the year.

  • Create an itemized list to keep track of your belongings.

  • Customize tasks to your home.