Find, lock, or erase a lost Android device – Google Account Help

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Find, lock, or erase a lost Android device – Google Account Help

Find, lock, or erase a lost Android device

To find, lock, or erase an Android phone, that phone must:

  • Be turned on
  • Be signed in to a Google Account
  • Be connected to mobile data or Wi-Fi
  • Be visible on Google Play
  • Have Location turned on
  • Have Find My Device turned on

If you used your lost phone for 2-step verification, you must have a backup phone or backup code.

Remotely find, lock, or erase

    • If you have more than one phone, click the lost phone at the top of the screen.
    • If your lost phone has more than one user profile, sign in with a Google Account that's on the main profile. Learn about user profiles.
  1. The lost phone gets a notification.

  2. On the map, you'll get info about where the phone is.

    • The location is approximate and might not be accurate.
    • If your phone can't be found, you'll see its last known location, if available.
  3. Pick what you want to do. If needed, first click Enable lock & erase.

    • Play sound: Rings your phone at full volume for 5 minutes, even if it's set to silent or vibrate.
    • Secure device: Locks your phone with your PIN, pattern, or password. If you don't have a lock, you can set one. To help someone return your phone to you, you can add a message or phone number to the lock screen.
    • Erase device: Permanently deletes all data on your phone (but might not delete SD cards). After you erase, Find My Device won't work on the phone.
      Important: If you find your phone after erasing, you'll likely need your Google Account password to use it again. Learn about device protection.

Tip: If you've linked your phone to Google, you can find or ring it by searching for find my phone on google.com.

Find with an app

  1. On another Android phone or tablet, open the Find My Device app .
    If the other device doesn't yet have the app, get it on Google Play.
  2. Sign in.
    • If your own device is lost, tap Continue as [your name].
    • If you're helping a friend, tap Sign in as guest and let your friend sign in.
  3. Follow the same steps as listed above. Continue to steps.

Find with your Wear OS watch

How Find My Device handles your data

Google collects certain information to help you find a lost Android device. Some of this functionality uses Google Play services. For example, Find My Device collects: 

  • Approximate and precise locations and device or other identifiers for service functionality purposes. 
  • Personal identifiers for service functionality, fraud prevention, security, and compliance purposes. We use these identifiers to associate your Android devices to your account.

The data that Find My Device collects is encrypted in transit. You can delete all devices and their locations through the Find My Device app.

Related resources

  • Be ready to find a lost phone
  • Set screen lock
  • Put emergency information on your lock screen
  • Manage your phone's location settings
  • Can't sign in to your Google Account

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