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Geico (an acronym for Government Employees Insurance Company) is the second-largest car insurance company in the U.S. As such, there are thousands of Geico insurance reviews posted online. But is Geico a reliable insurer? We found that it is reliable and affordable, though it may not be the best option for every driver.
In our research into the best car insurance companies in the industry, we named Geico our top choice for the average driver. Learn why in this article as we take a look at Geico car insurance coverage options, costs, perks, and reviews from policyholders.
In this article:
Geico Insurance Review
We rate Geico 4.6 out of 5.0 stars and name it the Best Overall in 2022. The insurance company’s cheap rates and simple claims process make it a smart choice for most drivers. Geico auto insurance reviews are largely positive, indicating a reliable claims process and helpful agents.
Geico is the second-largest car insurance provider in the country according to the National Association of Insurance Commissioners (NAIC). Since it's such a huge company, it offers many insurance products, such as:
- Motorcycle insurance
- Homeowners insurance
- Renters insurance
- Condo insurance
- RV insurance
- Boat insurance
Below are the pros and cons of Geico Insurance:
Pros And Cons of Geico Insurance
Geico Pros Geico Cons Many choices for coverage Average quotes process High level of customer satisfaction Usage-based app not available in all states Superior financial strength rating from AM Best and A+ rating from the BBB Available in 50 states
How Much is Geico Car Insurance?
Compared to other leading insurers, Geico auto insurance is affordable. According to our cost estimates, full coverage insurance from Geico costs about $1,308 per year ($109 per month), which is about 24 percent cheaper than the national average of $1,730 per year ($144 per month) for good drivers.
Geico Car Insurance Monthly Cost
Here's how monthly cost quotes from Geico compare to the industry average for a variety of drivers:
Driving Profile Geico Monthly Cost Industry Monthly Cost 35-year-old $109 $144 25-year-old $118 $168 One speeding ticket $152 $182 One accident $202 $220 Poor credit $173 $260
Geico Car Insurance Rate
According to our rate estimates, minimum coverage from Geico costs about $468 per year or $39 per month on average. This is about 26 percent cheaper than the national average for minimum liability coverage.
Because price is affected by factors such as your age, gender, accident history, and the type of car you drive, the best way to estimate your monthly payment is to get a free quote. Our rate estimate data suggests Geico has some of the best rates for drivers with poor credit as well as young drivers.
We also surveyed 1,000 car insurance customers in 2022. Of the 117 respondents with a Geico auto policy, 36 percent believe they experienced a rate increase without an obvious cause. This is lower than the average of 41 percent for all companies.
Does Geico Check Credit?
Most states allow car insurance companies to use credit profiles in calculating rates. Below, you can see the five cheapest car insurance companies for drivers with poor credit. Geico is the second-cheapest option overall after USAA. (California, Hawaii, Massachusetts, and Michigan don't allow insurance companies to use credit profiles to set rates.)
Geico Rate Comparison: Cheapest Car Insurance Options For Poor Credit Car Insurance Company Annual Rate Estimate Monthly Rate Estimate USAA $1,807 $151 Geico $2,077 $173 Nationwide $2,227 $186 Progressive $2,514 $210 State Farm $3,616 $301
We also found Geico to be a cheap option for young drivers. Geico is in the top five cheapest companies for 16-year-olds and 21-year-olds according to our estimates.
Geico Rate Comparison: Cheapest Car Insurance For 16-Year-Olds Car Insurance Company Annual Rate Estimate Monthly Rate Estimate Erie Insurance $3,410 $284 Auto-Owners $3,533 $294 State Farm $4,146 $345 Geico $4,466 $372 Nationwide $4,567 $381
Geico Rate Comparison: Cheapest Car Insurance For 21-Year-Olds Car Insurance Company Annual Rate Estimate Monthly Rate Estimate USAA $1,609 $134 Geico $1,844 $154 Auto-Owners $2,074 $173 Erie Insurance $2,103 $175 Nationwide $2,147 $179
Unless you’re in the military or have a family member with USAA, Geico provides some of the cheapest car insurance policies around. The average annual premium with Geico for experienced drivers with clean driving records is around $1,308, according to our cost research. This is about 24 percent cheaper than the national average.
Geico Car Insurance Coverage
As a full-service provider, Geico offers the six standard types of car insurance:
- Liability auto insurance (bodily injury/property damage liability): Covers damage to other people's vehicles and their medical bills in accidents you cause
- Collision insurance: Covers your own vehicle when you cause an accident
- Comprehensive car insurance: Covers damage from the environment, collision with stationary objects, vandalism, and theft
- Medical payments (MedPay): Covers your medical bills up to a limit
- Personal injury protection (PIP): Covers medical bills, lost wages, and funeral costs
- Uninsured/underinsured motorist coverage (UM/UIM): Covers your vehicle repairs and medical bills if someone without enough insurance causes an accident
Geico also offers some additional coverage options that set it apart from other providers.
Geico Car Insurance Details Roadside assistance Emergency road service coverage is available for a small fee – you can get it for as little as $14 per year. It includes jump-starts, spare tire installation, towing to a repair shop, and lockout services up to $100. Rental car reimbursement This coverage pays for the costs of a rental car while your car is being repaired after a covered claim. Geico works with Enterprise Rent-A-Car, which means your insurance will pay Enterprise directly. Mechanical breakdown insurance Geico mechanical breakdown insurance is similar to an extended warranty. Under an MBI plan, Geico will pay for repairs to any covered mechanical part on your car. This excludes wear and tear, tune-ups, and maintenance items. Your car is only eligible if it is under 15 months old or has fewer than 15,000 miles. Rideshare insurance If you drive for Uber or Lyft, you're covered while waiting for, driving to, and carrying passengers.
While other roadside assistance plans may offer more service options, Geico's plan covers the basics at an affordable price. Compared to AAA’s cost of $50 to $100 per year, it's a pretty good deal for those who are insured by Geico. Overall, customers who have left Geico auto insurance reviews seem pleased with the variety of coverage.
Does Geico Offer Gap Insurance?
Geico does not offer gap insurance. Gap insurance covers the difference between your car's value and what you owe on a loan in the event of a total loss. Other insurance providers like USAA offer it, as do a number of auto lenders.
Geico Auto Insurance Claim
You can file a claim by calling the Geico claims department number at 800-841-3000. You can also file your claim through the Geico mobile app or at geico.com/claims. Once your claim is approved, Geico will mail a check directly to your provided address. This check will cover the claim amount minus your deductible and is typically mailed within 48 hours after approval.
Geico Car Insurance Cancel
You can only cancel your Geico car insurance policy by calling 800-841-1587 and speaking with a Geico insurance agent. Make sure to have your policy number on hand before speaking to someone. Geico does not charge a cancellation fee so there are no expenses to canceling a policy.
Geico Auto Insurance Customer Reviews
Geico has strong reviews for its easy insurance claims process and helpful customer service. In the J.D. Power 2022 U.S. Auto Insurance StudySM, Geico earned an above-average satisfaction ranking in seven of the eleven geographic regions.
There are many positive Geico insurance reviews on sites including Trustpilot and the BBB. On the BBB website, Geico has an A+ rating, indicating that it promptly responds to customer complaints.
According to our car insurance survey, 79 percent of Geico customers were satisfied with the company to some degree. This put Geico in the top five companies by satisfaction level.
Positive Geico Insurance Reviews
In positive Geico insurance reviews, customers praise the ease of communication with the company's representatives.
"I've used Geico for the last [seven] years, and they have done a great job for me. No issues with claims. No reactive rate hikes after claims. Great communication. I'd recommend this company."
– Mark C. via BBB
"I have been with this insurance company for [nine] years now, and they have always been so great to work with! They help every time I call and are always so friendly. I am proud to call them my insurance company. When I was in my first accident, they made the whole process so easy and got me into a rental within the next business day."
– C.J. Fritz via BBB
Geico Insurance Complaints
While Geico insurance has positive comments from customers overall, the company has received some complaints too.
"Terrible company if you ever have to file a claim … When it was determined that six months later that an engine failure was most likely due to previous damage to work done under [a] previous claim, they were entirely unresponsive. They refused to even come and see the vehicle damage at the dealership."
– Toure P. via BBB
"Geico really takes [their] time with handling claims. You may save money with Geico, but you waste a lot of time. I responded to a ridiculous total loss amount for my car (barely half of what I paid for [the] vehicle and not even half of what [it was] valued at) at 11:00 AM and was told that he would review everything on Tuesday. Today is Friday!"
– Brittaney P. via BBB
Compared to other insurance providers, Geico’s online customer review profile is good. However, Geico’s ratings aren’t the best in the industry, and claims satisfaction can vary depending on where you live. If you’re considering a policy with Geico, research Geico insurance reviews specific to your state or city.
Geico App Review
More than 3.2 million Geico customer reviewers give the app an average of 4.8 out of 5.0 stars in the App Store, and over 400,000 users give it 4.7 out of 5.0 stars on Google Play. With the Geico Insurance app, you can view insurance documents, pay bills, file claims, and request roadside assistance. Depending on your insurance plan, the app also has the functionality to schedule damage inspections, rentals, and repairs.
What is Geico Drive Easy?
Geico's DriveEasy® app is a telematics program that tracks policy holder's driving habits in real time. The app monitors your driving habits including distracted driving, hard braking, and time spent on the road. Unlike Progressive’s Snapshot program, it can't raise your car insurance rates, but it can lower them.
How Does Geico Drive Easy Work?
Geico DriveEasy Pro uses the sensors in your phone to pick up driving habits and give you a score as well as tips to help you become a better driver. While it only monitors only simple driving habits, Geico uses the information to inform them on how safe of a driver you are. Below are the main components used to determine your DriveEasy score:
- Distracted Driving
- Hard Braking
- Road Type
- Distance Driven
- Time of Day
The app typically takes around 24-48 hours to process and update all of the information. However, some of the information may be inaccurate, but you are able to update it to the correct information through the trip information tab.
Geico Drive Easy States
At this time, DriveEasy is available in the following states:
Alabama Arizona Colorado Connecticut District of Columbia Florida Georgia Idaho Illinois Indiana Iowa Louisiana Kentucky Maryland Minnesota North Carolina Nevada New Jersey New Mexico Ohio Oklahoma Oregon Pennsylvania Tennessee Texas Utah Virginia Wisconsin
Geico Drive Easy Discount
Geico auto insurance customers can get up to a 25% discount including an initial discount of 15%. This applies to customers that Geico deems good drivers based on the DriveEasy Pro app tracking information.
Is Geico Drive Easy Worth It?
The Geico DriveEasy program can be worth it if you are a good driver and don't mind having your driving information tracked. The program can give you good discounts and provide you with helpful tips on how to improve as a driver. However, this all depends on what Geico considers to be a good driver. Make sure before enrolling in this program to compare your definition of a good driver with theirs to make sure it is a good fit for you.
How to Turn off Geico Drive Easy
If you would like to turn off Geico DriveEasy on your device go to your app store setting menu, select subscriptions, and turn off the subscription to their services. If you'd like to unenroll in the Geico DriveEasy program you can call an agent at 800-841-3000.
Geico Insurance: Additional Coverage Offerings
Geico offers many different types of insurance including but not limited to home insurance and life insurance. Below we break down some of their other insurance offerings and their coverage:
Geico Home Insurance
Many drivers choose to bundle their home and auto insurance coverage together to save money. Geico homeowners insurance covers property damage from fire, wind, hail, and sometimes water (depending on the policy). Other coverage options include personal property, jewelry, personal liability, medical bills, and expenses incurred during a covered loss.
Geico Life Insurance
Geico sells term, whole, and universal life insurance. These options can cover your debts and replace your income for your beneficiaries in the event of your death. Term life insurance applies over a specific period of time, while whole and universal life insurance policies don't expire. Term life can be a good option if you just want security while you have a large financial burden, like a mortgage, while whole life can help you leave more money or fund a trust for beneficiaries.
Geico Auto Insurance Reviews: Conclusion
Our team rated Geico car insurance 4.6 out of 5.0 stars and we have given them the title of "Best Overall" in 2022. Geico's cheap car insurance options and simple claims process make it a great option for coverage. The high customer ratings of the company also highlight how helpful agents are and how easy the car insurance processes were. Their DriveEasy program can also allow you to get additional discounts if you are a good driver. Although Geico is a great insurance company, we recommend that you search around and compare options before committing to a provider.
Geico Auto Insurance Competitors: Top Picks
While Geico is a reliable option for most drivers, we encourage getting quotes from multiple providers so you can compare coverage and rates. In addition to the insurance company you choose, factors such as your age and driving history and the vehicle's make and model can affect your premium, so what’s best for your neighbor might not be best for you.
If you're looking for a few more insurance companies to compare with Geico, check out USAA, Progressive, and State Farm.
- USAA: This company is the best option for military members and their families for its comprehensive coverage and benefits, great rates, and excellent customer service. Learn more in our complete USAA auto insurance review, or read about USAA vs. Geico to compare the top providers.
- Progressive: Insurance through Progressive is also affordable for many drivers across the U.S. Plus, Progressive has a great mobile app and shopping experience with its quote comparison tool. Read our full Progressive auto insurance review to learn more.
- State Farm:
This insurer has more customers than any other car insurance company in the nation, and it’s great for young drivers. In our State Farm auto insurance review , we recognized the provider for its student driving programs that can save you money.
Geico Car Insurance Reviews: FAQ
With an A++ financial strength rating from AM Best and an A+ rating from the BBB, Geico is a reliable choice for car insurance coverage. In our in-depth review, we awarded the provider 4.6 out of 5.0 stars overall.
According to our consumer survey, 79 percent of respondents who had Geico insurance were either satisfied or very satisfied with the company. This was a higher percentage of policyholders compared to the industry average.
According to the J.D. Power 2021 U.S. Auto Claims Satisfaction StudySM, Geico performed slightly better than average for the industry. This means most Geico customers don’t have issues with claims, though some may from time to time.
Car insurance companies can reassess your risk level and adjust rates every six months, including Geico. However, our research shows Geico often remains affordable for many drivers over time.
Geico has an A++ financial strength rating from AM Best, which means it can handle its claims obligations easily. It also has an A+ rating from the BBB. We rate Geico as the best option for the average driver.
Geico does insure high-risk drivers and can provide insurance for people with SR-22 requirements. However, we found Progressive has better rates for high-risk drivers on average.
Compared to competitors, Geico auto insurance is affordable for most drivers. One reason that coverage comes so cheap is that the provider has many discount opportunities, including a military discount, a good student discount, and a safe driver discount.
After reviewing every major auto insurance company in the industry, our team named Geico the Best Overall. USAA scored highest with 4.8 out of 5.0 stars, but coverage is only available to military members, veterans, and their families. Because of this, Geico is a smart choice for most drivers.
Between Progressive and Geico, Geico is rated slightly higher by experts such as J.D. Power, AM Best, and the BBB. Our Progressive vs. Geico review found that both providers offer comprehensive car insurance coverage and competitive rates. The company that is best for you will depend on what you're looking for.
Geico was founded in 1936 in San Antonio, Texas. It was originally established to sell auto insurance policies to government employees, but it began offering its products to the general public in 1974.
The time it takes to receive a refund from Geico may depend on your payment method and policy. You may receive a refund within a matter of days, but the process can take several weeks. If you have not received a refund within a month you should contact Geico.
The time Geico processes your payment depends on your payment method. If you make a payment through the Geico mobile app, on the Geico website, or over the phone, your payment should be processed immediately. These services are available 24/7.
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of auto insurance providers to formulate rankings of the best insurers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Insurers with strong financial ratings and customer-first business practices receive the highest scores in this category.
- Availability: We consider availability by state as well as exclusions for specific groups of drivers.
- Coverage: This rating is based on types of insurance available, maximum coverage limits, and add-on policies.
- Cost and Discounts: Our research team reviews auto insurance rate estimates generated by Quadrant Information Services for a variety of drivers in every state. Companies with lower prices and many car insurance discount opportunities receive the best scores.
- Customer Service: We comb through customer reviews and consumer feedback studies from experts like J.D. Power.
- Technology: Auto insurers with mobile apps, advanced online services and telematics are more likely to meet consumer needs.
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