Find a Dental or Vision Provider in the Guardian’s network and access your ID cards. Using a provider in Guardian’s network provider saves on dental or vision care. – Search for participating dental or vision providers by name or location – View, download or email your ID card. Use when making an appointment or at your next visit. – Add to Apple Wallet now available on your ID Card for supported plans.
Updates the app – it said cards could be added to apple wallet (finally). Instead it not displays an error message and can’t even get the cards in the app. Ok, that’s broke so I look as the find a dentist option. It says to look at you card to find out what kind of plan you have. That should be built in. You have my ID, you should know which plan I have. Really bad programming! I have no idea how anyone gave it more than 1 star – it deserves none since it pretty much useless. Also something’s broke in the ratings. It shows mostly 5 star ratings but all but a few of the reviews are 1 – 2 stars.
This app doesn’t work for customers covered through Cover CA. Also, there are dentists in there network that are out of business. I’ve been paying for months and when I needed to see a dentist, it turned out they had closed a long ago. Then I tried updating to a different dentist in the Guardian network and they didn’t have a working phone number or email address. I’m really worried about my teeth and I’m not able to see a dentist because Guardian keeps offering closed offices to me. Also, the website takes 2-3 business days to update anything so it kept telling me I had outstanding payments and I paid it multiple times before realizing that submitting payments through the website doesn’t change the status on the website.
Thanks for your suggestion. Customized search results is a planned enhancement for 2018.
This app is stupid. You can’t use it by just logging in and finding a dentist etc. You have to know whether you are on a PPO etc when you should be able to log into your account and access the providers associated with your account data. Of course I can save dentists or log in to print or email myself an insurance card if I need to, but that’s about it. I guess I expected something a bit more sophisticated.
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