Hippo Insurance Review | Credible

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Hippo believes that homeowners deserve better, cheaper, more modern home insurance. They deliver a fast experience to quote and buy online, but what does that mean for you, the customer?

The company just completed an initial public offering (IPO) under the ticker symbol NYSE:HIPO and offers new home insurance products. Their 60-second quoting application is a HUGE improvement over industry giants like State Farm, which can require 126 questions to get a quote. But what other benefits does Hippo provide?

Here’s everything you need to know about Hippo Insurance:

What’s protected with Hippo insurance?

Hippo offers a more comprehensive package than most standard home insurance policies. Some bonuses generally included in your Hippo policy:

  • Equipment Breakdown ($100,000): Covers loss due to mechanical or electrical breakdown of HVAC equipment in your home.
  • Water Backup Coverage ($10,000): Will cover damage from the backup of a drain that overflows into your home.
  • Service Line Coverage ($10,000): If a utility line breaks under your lawn, you are technically responsible for fixing it, as you own the land. This coverage will step in to help with those costs.
  • Computers ($8,000): Most homeowners policies have a limit of either $1,500 or $3,000 on computers and electronics. Hippo knows the modern home is only adding the number of computers, so they upgraded this coverage to a level more appropriate for the 21st century.
  • Home Office Coverage ($8,000): Most homeowners policies will not cover any in-home business, and many carriers deny even quoting if any business activity is on the property. Hippo will cover you for a home office business as long as you don’t have any customers visiting the house.
  • Domestic Workers (included): Nanny, babysitter, cook, maid. Nice to have if you can get it. Most people probably won’t be using this coverage, but hey, it’s nice to dream.
  • Home Leak Detector (smart device): Hippo includes a monitoring device in their welcome package to new customers to monitor any leaks in the home. The water detector is a great way to reduce the risk of a water claim, unlocking value for both the customer and carrier.

It’s safe to say a Hippo policy brings you an extra layer of protection.

Compare home insurance from top carriers

  • Fully digital experience — Fill out all of your insurance forms online, no phone call required!
  • Top-rated carriers — Choose from a mix of highly reputable national and regional home insurance carriers.
  • Data privacy — We don’t sell your information to third parties, and you won’t receive any spam phone calls from us.

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Hippo details and reviews

Hippo traditionally acted as Managing General Agency, but in 2020, Hippo acquired Spinnaker Insurance Company as their primary insurance carrier. Spinnaker Insurance is AM Best Rated A- and is available in the following states:

  • Spinnaker Insurance: Hippo’s primary carrier for policies in AL, AR, AZ, CA, CO, CT, DE, GA, IL, IN, KS, KY, MD, ME, MN, MO, MS, NH, NE, NJ, NM, NV, OH, PA, SC, TX, TN, VA, VT, and WI.
  • Hippo historically has sold policies with TOPA Insurance in the following states: AZ, CA, CO, NV, OR, UT, and WA. TOPA Insurance carries an AM Best Rating: A-.

Filing a claim with Hippo

To file a claim, call Hippo’s claim concierge line: 855-999-9746.

Claims are a tricky part of the industry and are often why many homeowners have a bad experience with home insurance. Hippo is doing well with a strong focus on customer service. We rank them ahead of the pack when it comes to new entrants.

Where is Hippo available?

Hippo insurance is available in the following states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Maine
  • Maryland
  • Michigan
  • Minnesota
  • Missouri
  • Mississippi
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • Ohio
  • Oregon
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • Wisconsin

The excellent news is Hippo uses the same ISO standard form as the rest of the industry so that you can compare Hippo side-by-side with the established carriers. You might find Hippo has a better-suited offering for your coverage needs.

Need home insurance?

The Credible marketplace, which includes insurance services by Young Alfred, makes it easy to find a carrier and policy that’s right for you.

  • Fully online — Fill out all insurance forms online and buy homeowners coverage without ever picking up the phone. If you have any questions, Young Alfred offers 24/7 customer service.
  • Save time, money, and effort — Compare quotes from highly rated home insurance carriers in your area. It’s fast and easy.
  • Data privacy — Your information is kept safe and secure. We don’t sell your information to third parties, and you won’t get any spam phone calls from us.

The Credible marketplace, which includes insurance services by Young Alfred, makes it easy to find a carrier and policy that’s right for you.

Get Insurance Quotes Now


Disclaimer: All insurance-related services are offered through Young Alfred.

About the author

Credible Staff

Credible Staff

The goal of the Credible editorial writers and staff is to help our readers get up to speed on issues surrounding student loans, mortgage, and personal finance, so you can make informed decisions. We’re here to help you stay on top of the latest news, trends, concepts, and changes in policy and regulations.

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