First off I love Liberty Mutual not just because the commercials are funny but because they are true! I mean really true! I had a claim on my insurance and my claim agent Whitney listened to me and made me feel so relaxed like she was one of my girlfriends from high school. I REALLY felt like she was on my side holding me down not like a dry robotic person just going through the motions following the guidelines. It was so seem less if I’m honest I didn’t know when it started or ended. I got a call telling me to call her up and tell her my side send over pictures of my car, she even set me up to text them over, and before I knew it I was getting a letter saying this is what was paid out enjoy your day. I feel like my rates are really great especially for everything you get. Like the better car replacement option, I pray I NEVER need it but it’s nice to know that if somebody hits and totals my car I can get a little nicer one in return. The stress of what am I going to do now is not there. Liberty Mutual has really made me feel like a million bucks. It’s been almost a year and I couldn’t be happier. *singing voice* Liberty Liberty Liberty Liberty!!!!