Hello, we appreciate your review and feedback regarding your recent visit. I'm sorry your child was not able to use the telescopes during your visit. During your visit, the outer ring was closed due to weather concerns and nearby lightning strikes. We do take these precautions to keep our guests safe. While inside, I hope you and your child were able to interact with our Halos – these screens allow you to control the cameras on the roof of the Tower and zoom in on nearby attractions, just like our telescopes. I do hope you'll come back and give us another shot.