Safeway Insurance Reviews

While drivers with accidents on their records might find a cost-effective alternative in Safeway auto insurance, other car owners will likely find better, more affordable coverage elsewhere.

While drivers with accidents on their records might find a cost-effective alternative in Safeway auto insurance, other car owners will likely find better, more affordable coverage elsewhere.

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Safeway doesn’t increase prices as dramatically after an accident as its competitors, but it’s not the cheapest auto insurer for either full or minimum coverage. This, combined with Safeway’s lack of discounts, means that the company is best for drivers without prior coverage or drivers who have been in an accident.

Safeway Insurance gets a fair number of complaints regarding its service, with most directed at the claim settlements that policyholders receive. Additionally, Safeway’s outdated website makes it difficult to get much information on the company’s policies or prices without contacting a representative directly.

Consider the following companies as alternatives to Safeway

Safeway auto insurance coverage

Safeway Insurance offers the standard car insurance protections found at many of its competitors. Besides bodily injury and property damage liability, which drivers are required by law to carry, Safeway offers policyholders the chance to add uninsured motorist coverage. Drivers can buy comprehensive and collision coverage, too.

Uninsured motorist coverage: Covers your injuries and damage to your property caused by another driver who doesn’t have enough insurance.

Collision and comprehensive coverage: These coverage types are separate but often paired together. Collision protects your car against crashes into other cars or objects no matter who’s at fault, while comprehensive coverage applies to damage not caused by your car driving into something.

Safeway Insurance locations

Safeway isn’t a nationally available insurance provider, but shoppers can still get a policy in the following states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Georgia
  • Illinois
  • Louisiana
  • Mississippi
  • New Mexico
  • Tennessee
  • Texas

Safeway Insurance quotes

For minimum coverage, we found that Safeway was slightly more expensive than average. On the other hand, drivers looking for full coverage may find that Safeway auto insurance is fairly affordable compared to other insurers. Moreover, after an accident, drivers can still find affordable rates with Safeway Insurance.

It’s difficult to get rates for Safeway Insurance. The insurer’s website is outdated and requires shoppers to find an agency nearby and contact a representative to get quotes. However, Safeway does enable its policyholders to manage their policies and make payments online.

The cost of Safeway auto insurance
The cost of Safeway auto insurance

How do Safeway auto insurance quotes compare to competitor quotes?

Insurance provider

Minimum coverage

Full coverage

Full coverage with one accident

State Farm$500$1,253$1,466Progressive$674$2,250$3,629Safeway$717$1,569$1,944Geico$881$3,655$2,715Allstate$1,010$2,721$4,110

Rates for a six-month car insurance policy

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Discounts available at Safeway Insurance

Unfortunately, there aren’t many discounts available from Safeway Insurance. Drivers can save money if they have had a prior car insurance policy or if they haven’t had an accident before. Unlike other insurer websites, Safeway’s site does not feature discounts prominently, but local offices may offer more chances to save money.

Safeway customer service reviews

The customer service reputation of Safeway Insurance is below average according to complaint data from the National Association of Insurance Commissioners (NAIC). In most states, Safeway received more complaints than expected for an insurer of its size. Most complaints the insurer received were due to slow service or unsatisfactory claim settlements.

Safeway Insurance is highly rated by AM Best, a prominent credit monitoring agency. The insurer received an excellent credit rating, meaning its policyholders can feel confident that Safeway is financially stable.

Safeway Insurance subsidiaries

Number of complaints received

Safeway Insurance Co.More than expectedSafeway Insurance Co. of AlabamaFewer than expectedSafeway Insurance Co. of GeorgiaMore than expectedSafeway Insurance Co. of LouisianaMore than expected

Common questions about Safeway Insurance

How do you make a Safeway Insurance claim?

You can file a claim after an accident on Safeway’s website. Alternatively, you can also contact your local representative to make a claim over the phone or in person, depending on your preference.

Does Safeway Insurance let you pay your bill online?

Yes. Safeway uses the MySafeway portal on its website to allow customers to pay their bills electronically. Policyholders can use major credit cards or electronic checks to settle their premiums.

Does Safeway Insurance have a grace period?

Safeway Insurance requires on-time payments from its policyholders.

There are multiple ways that you can contact Safeway Insurance if you have questions about your auto insurance policy or if you need to make a claim. There’s a form on the company’s website that allows users to contact an agent or get in touch with the customer support team.

The Safeway claims phone number is 888-203-5129, but you can also call your local office.


We compared rates for minimum and full coverage car insurance for a 30-year-old male driver operating a 2015 Honda Civic EX. We also tested how one accident would affect Safeway’s full coverage rates. We collected rates in Louisiana, where Safeway is among the state’s largest insurers.