Salesforce Certification Training Course – Simplilearn

Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarters at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

Salesforce is used in nearly every industry and countless companies today, and its reach continues to expand. It dominates because the Customer Relationship Management (CRM) technology is some of the most advanced in the world and the cloud computing model makes it affordable and scalable. In May 2018, IDC named Salesforce #1 in CRM, sales applications, customer service applications, and marketing applications. In 2017, the company increased its market share by more percentage points than all other top CRM providers combined. 

The continued growth of Salesforce also drives a strong demand for Salesforce professionals. In 2017, Indeed carried out an analysis of the best jobs in the U.S., and Salesforce jobs ranked high on that list, with Salesforce Administrator at #4 and Salesforce Developer at #6.

Salesforce ranked #1 on Fortune Magazine’s list of 100 Best Companies to Work For in 2018, but a job in Salesforce doesn’t mean a job with Salesforce. The so-called Salesforce Economy is expected to create 3.3 million new jobs by 2022. And these are high-paying jobs. According to Indeed, the average salary for a Salesforce Administrator in 2018 is $85,000, with some positions paying more and some less. A Salesforce Developer in the U.S. can expect to make on average $112,000 annually.