Shelter Insurance: Ratings, Coverage & Discounts

Shelter Insurance FAQs

Can I pay Shelter Insurance online?

You can pay your Shelter Insurance bills online on your My Shelter account. Shelter has multiple payment options available for online payment including credit card, debit card, or checking account. You can access your My Shelter account on Shelter's website.

Does Shelter Insurance cover rental cars?

Your liability coverage on your Shelter Insurance policy may cover your rental car while on a trip. Be sure to check your policy to see exclusions, but generally, coverage applies with the following conditions:

  • You don’t own the car and neither does anyone in your house.
  • You have a written agreement with the rental car company.
  • You don’t rent the car for longer than 30 days.

Shelter also has optional collision and comprehensive insurance coverage available.

How do I cancel my Shelter Insurance?

In order to cancel your Shelter Insurance policy, you need to call your agent or Shelter Insurance directly. You can call Shelter directly at 1-800-SHELTER (1-800-743-5837).

How long has Shelter Insurance been in business?

Shelter Insurance began in 1946 to provide car insurance to people who live in Missouri. It has been around for more than 70 years and has expanded throughout its time to offer insurance for your home, life, car, farm, business, and more in 18 states.

Where is Shelter Insurance headquarters?

Shelter Insurance’s headquarters are located in Columbia, MO.

What else do you need to know about Shelter Insurance?

Shelter's website allows consumers to get an insurance quote or find an agent to learn more about a Shelter Insurance policy. The site also allows current Shelter policyholders to manage their accounts online.

Shelter offers a mobile app that lets policyholders view their policy and access ID cards. In addition, the mobile app also allows Shelter customers to pay their bills, report a claim and obtain roadside assistance. All of Shelter's automobile insurance policies include 24/7 roadside assistance at no additional charge. Shelter's roadside assistance is provided by Road America.

Before making any final decisions on your insurance company, it is important to learn as much as you can about your local insurance providers, and the coverages they offer. Call your local insurance agent to clear up any questions that you might have. Questions to consider asking include, "What is the best coverage plan for me/my family/my situation?" "What are the minimum coverage requirements in my state and what form of coverage do you recommend?" "Do you guys offer any bundle discounts if I take out both my auto insurance and home insurance with you?" and "What is the average rate of insurance quotes you guys offer?"

Before making any big insurance decisions, use our free tool to compare insurance quotes near you. It's simple, just plug in your zip code and we'll do the rest!