The 22 Top BPO Companies in the World – Running Remote

12. Skyes

Skyes is an American multinational BPO company with its headquarters in Florida. The company is known for its IT consulting and ITES services that help their clients create powerful and intelligent customer experiences.

BPO Services Provided:

Skyes primarily provides the below-mentioned BPO services across multiple industries:

  • Holistic Customer Experience

  • Customer acquisition

  • Work at home

  • Risk management

  • Social media

  • Multi-channel solutions

13. ADP

ADP is a New Jersey-based BPO company that facilitates payroll and HR management for its clients. The company has its offices across the world and employs more than 57,000 people. 

BPO Services Provided:

We will now see the main business process outsourcing services provided by ADP:

  • Payroll management

  • HR services

  • Insurance

  • Talent management

  • Integrations

14. SunTec India

SunTech is a well-known multi-channel business process outsourcing company based in India. The company is recognized for its plethora of IT services that can help businesses realize their ROIs faster with greater efficiency. The company has been functioning in the BPO space since 1999.

BPO Services Provided:

The business process outsourcing services offered include the following:

15. OctopusTech Solutions

OctopusTech is an Indian BPO company that caters to the needs of global organizations, helping them cut down on costs and in-house competency requirements. The company offers tailor-made services to suit specific client needs.

BPO Services Provided:

Let’s take a look at the most important services offered by OctopusTech:

  • Call center services

  • Email support

  • Chat support

  • Data entry

  • Ecommerce development

  • Web design

  • Virtual assistant services

16. Invensis

Invensis is a global outsourcing services company that hails with an experience spanning more than two decades. The company has delivery centers across the globe and employs more than 3000 professionals. Today, Invensis is recognized as a leading BPO company.

BPO Services Provided:

We will now see a list of the main business process outsourcing services that Invensis offers its clients:

  • IT services

  • Call center services

  • eCommerce support

  • Back office

  • Accounting and finance

  • Analytics

  • Training & development

  • Digital marketing

17. MattsenKumar LLC

MattsenKumar is a team of nearly a thousand trained professionals. The company has experience spanning more than 20 years and has been handling contact center functions for organizations across the globe. The company has about 75 international clients in different parts of the world.

BPO Services Provided:

Let’s now see the BPO services offered by MattsenKumar:

  • Contact center outsourcing services

  • E-commerce outsourcing

  • Back office services

  • Business intelligence

  • Analytics

  • Data visualization

  • CX management

18. Ameridial

Ameridial is a business process outsourcing company based in the US. The organization mainly provides B2B telemarketing services to its clients. The company today processes millions of customer interactions annually.

BPO Services Provided:

Let’s check out the main BPO services offered by the company:

  • Call center outsourcing

  • Work at home solutions

  • Inbound services

  • Outbound services

19. Helpware

Helpware has been operating in the outsourcing industry with a strong culture and customer focus. The company has been providing its back-office services in Brazil, the US, Ukraine, and the Philippines. Founded in 2015, the company has seven offices around the world and serves more than 150 global clients. 

BPO Services Provided:

The following are the main BPO services provided by the company:

  • Customer service

  • Back office

  • Taskware machine learning solution

20. Outsource Services India

Outsource Services India is a rapidly growing Indian company that has a global presence. The organization caters to clients across the world and has been offering an array of IT, KPO (Knowledge Process Outsourcing), and BPO services.

BPO Services Provided:

The following are the main BPO services that the company provides its clients:

  • Engineering services

  • SEO services

  • BPO services

  • Data entry

  • Web design

  • Flyer design

  • Digital marketing

  • Bookkeeping

  • HR services

21. Intetics

Intetics facilitates software development for its clients amongst other BPO services that include quality assurance, data processing, and IT support. The company was established in 1995 and has a presence in more than 30 countries around the globe, catering to more than 400 customers. 

BPO Services Provided:

The major BPO services offered by Intetics include: 

  • Predictive software engineering

  • Mobile app development

  • Software QA & Testing

  • AI and machine learning

  • Chatbots

  • Big data

22. IQ BackOffice

IQ BackOffice is a leading BPO company that is most known for its diverse finance outsourcing and human resource outsourcing services. The company maintains a high focus on accuracy and has been catering to the needs of clients across the world.

BPO Services Provided:

IQ BackOffice helps both startups and enterprises scale their business goals with its BPO solutions that include the following:

  • Payroll management

  • Full-service accounting outsourcing

  • Automated invoice processing

  • Automation technology

Final Words

Business Process Outsourcing (BPO) is a time-tested strategy when it comes to minimizing costs and boosting revenues for businesses of all sizes. Outsourcing business processes also helps improve productivity levels in the core business focus areas, ushering in greater innovation levels for teams.

BPO can also help enhance customer experience levels manifold with a renewed customer focus. Ultimately, BPO companies can help your organization utilize existing resources in an optimal manner.