This app has rarely worked for me. Better off using their phone number and talk to a CSR. Multiple log in attempts with a saved password and it won’t let you in. I’ve had to reset my password multiple times and it still won’t recognize it. It says it will send an email to log in but it never arrives.
Whoever designed this app must be laughing all the way to the bank. UMR paid for an app that never gets you access. It’s a straight up dumpster fire in app form. If I could give this negative stars, I would.