What Does a Host/Hostess Do?

Some of the skills we found on host/hostess resumes included “menu items,” “seat guests,” and “to-go orders.” We have detailed the most important host/hostess responsibilities below.

  • Physical strength can be considered to be the most important personality trait for a host/hostess to have. According to a host/hostess resume, “food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds.” Host/hostesses are able to use physical strength in the following example we gathered from a resume: “serve a high volume of customers of various physical abilities and ethnic backgrounds assisted with customers complaints assisted in inventory”
  • Another trait important for fulfilling host/hostess duties is communication skills. According to a host/hostess resume, “food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.” Here’s an example of how host/hostesses are able to utilize communication skills: “expedited communication between upper level management and general personnel. “
  • Customer-service skills is also an important skill for host/hostesses to have. This example of how host/hostesses use this skill comes from a host/hostess resume, “food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry” Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, “deliver park orientation spiels to large groups of guests. “
  • See the full list of host/hostess skills.

    Before becoming a host/hostess, 24.5% earned their bachelor’s degree. When it comes down to graduating with a master’s degree, 1.4% host/hostesses went for the extra education. If you’re wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some host/hostesses have a college degree. But about one out of every three host/hostesses didn’t attend college at all.

    Those host/hostesses who do attend college, typically earn either a business degree or a general studies degree. Less commonly earned degrees for host/hostesses include a psychology degree or a criminal justice degree.

    Once you’ve obtained the level of education you’re comfortable with, you might start applying to companies to become a host/hostess. We’ve found that most host/hostess resumes include experience from Red Robin, Applebee’s Canada, and Great Wolf Resorts. Of recent, Red Robin had 1,032 positions open for host/hostesses. Meanwhile, there are 372 job openings at Applebee’s Canada and 361 at Great Wolf Resorts.

    Since salary is important to some host/hostesses, it’s good to note that they are figured to earn the highest salaries at Cisco, St. Petersburg Yacht Club, and Rich Products. If you were to take a closer look at Cisco, you’d find that the average host/hostess salary is $37,560. Then at St. Petersburg Yacht Club, host/hostesses receive an average salary of $36,933, while the salary at Rich Products is $36,643.

    View more details on host/hostess salaries across the United States.