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Legal & General America is the unified US brand that includes the PRT and insurance divisions, both of which write business through Banner Life Insurance Company and William Penn Life Insurance Company of New York. Banner Life and William Penn operate as the twin engines of the Legal & General America machine, administering and delivering the highest level of products and customer service. Banner Life operates in 49 states, D.C., and Puerto Rico, while William Penn operates in New York.
Our parent company, Legal & General Group Plc , was established in 1836 and is one of the world’s leading financial services companies. They’ve been in the PRT market for over 35 years and have written over 3,500 transactions globally, amassing a global annuity portfolio of $117 billion and servicing over one million annuitants annually. Legal & General Group leveraged its expertise and long history to expand its reach globally. The US operations now include pensions risk management, investment management and life insurance.
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Legal & General Retirement America, or LGRA, is the Pension Risk Transfer (PRT) division of Legal & General America. Founded in 2015 and headquartered in Stamford, Connecticut, we have successfully brought Legal & General’s global asset management strength, longevity expertise and track record of effective execution to the US.
What sets LGRA apart
Our parent company, Legal & General Group (“Group”), is a financially strong UK-listed FTSE 100 group, established in 1836. The Group is one of the world’s largest insurance and investment management groups and looks after the financial security of millions of customers worldwide.
Legal & General is a specialist in the PRT market with a global PRT portfolio of $101 billion and over 35 years of experience. We are uniquely positioned to write global PRT business and completed our first global transaction across the US and UK in 2020.
Customer service is core to us. Our approach to client service and administration has been continuously refined for nearly four decades spanning over one million retirement customers.
All administrative functions are performed in-house within the US, which allows us to be nimble and highly responsive to the unique needs of our clients. As of 6/30/22, we had an average call center rating of 4.97 out of 5 stars and an NPS score of 84.
We pride ourselves on our willingness and ability to offer solutions that best meet the unique needs of our clients and are happy to consider any requests or suggestions.
We partner with the sponsor and intermediary each step of the way; from the RFP process through implementation and into annuitant servicing.
We have successfully brought our integrated asset management strength, longevity expertise and a track record of effective execution to the US.